Social retail is a new approach to customer relations for omnichannel retail, from online community to offline sales.
In events and research the Social Retail Forum explores ways to make retail brands part of online conversations and build communities around them.
The mission of the Social Retail Forum is to support retailers in taking and keeping control of their brand and customer relations in digital channels.
Social Retail Forum is a project by Modified Ventures LLC, a post-internet market development company founded by Dutch business and retail industry journalist Peter Verkooijen.
Contact us if you would like to get involved.